Responsible gambling

Elbow River Casino Calgary takes responsible gambling seriously by providing tools and resources to help patrons gamble within their means.

Self-Exclusion

We participate in the Alberta Gaming and Liquor Commission's (AGLC) self-exclusion program, which allows players to voluntarily exclude themselves from all AGLC-regulated games for a period of time. If you would like to take a break from gambling or require assistance with responsible gaming practices, please speak with our staff.

Deposit Limits

To set deposit limits, please contact our staff in person and they will guide you through the process. We can also help you review your spending habits and provide information on setting personal limits.

Reality Check Messaging

You may notice reality check messaging displayed during your gaming session. These messages aim to remind you of the time elapsed since your last win or loss, encouraging you to take regular breaks.

Problem Gambling Support Resources

We recognize that problem gambling can have serious consequences for individuals and their loved ones. If you are concerned about your own or someone else's gambling habits, we encourage you to seek help from a professional organization such as the Alberta Problem Gambling Help Line (1-866-332-2322) or a local counseling service.

AGLC Responsible Gaming Initiatives

We support the AGLC's responsible gaming initiatives by providing educational materials and resources for patrons. These include information about problem gambling, how to set limits on your play, and where to seek help if you need it.

By taking proactive steps towards responsible gaming practices, we aim to ensure that our guests have a safe and enjoyable experience at Elbow River Casino Calgary.